Shipping policy

At PAWVOEI, we believe a better life with your pet starts with thoughtful details — from the essentials you use every day to the way our products arrive at your doorstep. This Shipping Policy explains how we process, ship, and deliver your new favorite pet essentials.

Our Shipping Philosophy

PAWVOEI is a pet lifestyle brand dedicated to curated pet essentials and everyday products that bring comfort, convenience, and enjoyment to life with your pets.

To reduce unnecessary warehousing costs and minimize our carbon footprint, many of our products are shipped directly from our trusted suppliers and global fulfillment hubs. This "direct-from-source" approach allows us to:

  • Curate unique, high-quality pet essentials that make everyday life with your pets easier and more enjoyable.

  • Offer fair, transparent pricing by eliminating traditional retail markups.

  • Reduce environmental waste through a more intentional, lean supply chain.

We appreciate your patience as part of this smarter, more sustainable way of shopping.

1. Processing Time & Shipping Fee

Every PAWVOEI order is handled with the utmost care to ensure it arrives safely.

  • Order Processing Time: Please allow 2–4 business days for order processing, quality inspections, and careful packaging before shipment.

  • Peak Seasons (Holidays / New Year): Processing times may extend up to 5 business days during high-volume periods.

  • Shipping Fee: We offer a flat $5.99 shipping fee on all orders, regardless of destination.

2. Estimated Delivery Times

Because PAWVOEI products are fulfilled through global partners to bring you the best selection, delivery times vary by region.

Region Estimated Delivery Time
United States 10–15 Business Days
Canada / UK / Australia 11–16 Business Days
Rest of World 15–20 Business Days

Note: Delivery times are estimates and not guaranteed delivery dates. We appreciate your understanding — providing thoughtfully selected pet essentials takes care, and we believe quality products are worth the wait.