PAWVOEI / Shared routine

Frequently Asked Questions

How do I choose the right size?

Compare the option names and confirmed specifications on the product page with measurements taken comfortably from your dog.

How should PAWVOEI items be cleaned?

Follow the Care row in each product's specifications. Allow every item to dry fully before reuse.

Where can I track an order?

Use Track Your Order for the English tracking page after dispatch.

How do returns work?

Review the Return and refund policy before sending an eligible item back.